Dive deep into customer reviews
A simple automated console for Commercial and Customer Excellence managers, Head of Products, Training Professionals willing to gain better and deeper insights from customer feedback.
Get in touchA simple automated console for Commercial and Customer Excellence managers, Head of Products, Training Professionals willing to gain better and deeper insights from customer feedback.
Get in touch
Simple & affordable analysis of customer feedback, leveraging the best AI technologies
Automate the processing of comments and reviews.
Reviews and gives access to powerful analysis and dataviz to share your insights with your team.
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Integrate smoothly with your usual customer feedback channels or from external spreadsheet
Get your data tagged with keywords, sentiment and originality scores automatically and access in seconds to any meaningful piece of data
Get your data automatically categorized with high-performance Industry models and ask for insights in Natural language
Get notified in real time of critical reviews and act upon it with no delay
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Discover our Enterprise plans for more volume, custom models, team access...
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It is really easy to use, and the UX is super attractive. It looks like a great product for any consultants like myself who do a lot of research and coding work, as well as for anyone who does research.
Consultant
I needed a research analysis software... Simple X addresses more than what I need and it is amazingly super fast to load the analysis result of 1000s of data rows... literally in seconds
Digital Publisher
Simplex is simply super easy to use and an impressive tool to own. Highly recommended for everyone looking at qualitative analytics with swiftness and precision.
Business Strategist
Simple X Review is a simple and affordable way to understand the voice of the customer beyond the simple NPS metric. Identify pain points and take informed decisions, in order to ultimately drive growth and success.
One credit = 1 text answer, independent of the length and the content of the text (an empty row with other data than text account for 1 credit). 1 row with 2 open questions account for 2 credits.
You are free to import text answers up to 1000 characters. Yet long answers adversely impact response time and performance of A.I. As a rule of thumb, you are advised to rather import shorter answers than 300 characters. By default, any text beyond the first 1000 characters will be ignored.
With Review, you automate most of the process of VOC analysis: once plugged with your existing customer feedback channel, Simple X Review ingests, processes, categorizes following a preset coding plan and highlights for you the key insights. Simple X Open provides with more flexible features, required if your coding plan is ver specific or even unclear at first.
Interact with your survey results naturally and extract insights effortlessly from text and data, thanks to semantic AI.
Transform engagement surveys into actionable insights and better listen to employees with cutting-edge multilingual AI technology.
